Terms & Conditions

1. Terms of Use

  • By accessing and using this website, you agree to comply with the terms and conditions outlined herein.
  • All content on this website, including text, graphics, and logos, is the property of TECHMENTOR ZAMBIA LIMITED and may not be reproduced or distributed without written consent.
  • We reserve the right to update, modify, or discontinue any aspect of the website or services without prior notice.

2. Service Policy

  • All services are delivered according to mutually agreed contracts or service agreements.
  • Clients are responsible for providing accurate information necessary for service delivery.
  • TECHMENTOR ZAMBIA LIMITED will not be liable for losses arising from incomplete or inaccurate information provided by the client.

3. Refund Policy

  • Service fees are non-refundable once services have been rendered.
  • For prepaid services, cancellations made at least 72 hours before the agreed start date may qualify for a partial refund (up to 50%).
  • Refunds are processed within 14 business days, where applicable.

4. Privacy Policy

  • We collect personal information such as name, email, and phone number solely for the purpose of providing services.
  • We do not sell, rent, or disclose customer data to third parties unless required by law.
  • All sensitive data is stored securely and protected against unauthorized access.

5. Governing Law

  • These Terms & Conditions are governed by the laws of Zambia.
  • Any disputes will be subject to the jurisdiction of Zambian courts.